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Product Returns

Returns and Exchanges

FUTURE MOBILE SOLUTIONS (FUTUR MONDE SANS-FIL) strives to provide our customers with the highest quality merchandise and an unparalleled shopping experience. If you are not completely satisfied with your item, you may return it, for a refund, exchange, or store credit. Returned items must be unused, in their original condition and their original packaging within 7 business days.

Simply call us within 7 days of receipt of the item and we will issue you a Return Authorization Number (RA#), which is valid for 10 business days. Upon receipt of your approved return, F.M.S. will either issue a refund for the purchase price of your item(s) to the credit card used for your purchase or ship the item you selected in exchange. Please note that shipping charges cannot be refunded by F.M.S.; all shipping charges are the customer's responsibility. We encourage you to send all returns via insured mail for protection against lost or damage.

If you return an item after the 10 business day window, without a RA#, and/or F.M.S.suspects an item has been used, the merchandise will be shipped back to you at your expense. Also, if you choose to return an item NO MATTER YOU PAID FOR IT, OR NOT, OR IT WAS PART OF A PROMOTION that was shipped to you free of charge, you will receive a refund for the item’s purchase price if you were normally charged for it, minus the appropriate shipping costs as outlined on our Shipping Methods and Charges section.

You can email support@futuremobilesolutions.com or call us at 1-866-775-2355 Monday through Friday between 9 am and 6 pm (Central).

Please Note: All sales on discounted and sale items are final.


Cancellations

FUTURE MOBILE SOLUTIONS works to ship orders as quickly as possible. For this reason, we cannot guarantee that we will be able to cancel your order after it has been placed. If you need to cancel your order please call us ASAP (within 1 business day of placing your order) at
1-866-775-2355
and we will do our best to cancel your order. If your order has already shipped, please see our Returns policy above for further instructions.

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