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FUTURE MOBILE SOLUTIONS (FUTUR MONDE SANS-FIL) strives
to provide our customers with the highest quality merchandise
and an unparalleled shopping experience. If you are not
completely satisfied with your item, you may return it,
for a refund, exchange, or store credit. Returned items
must be unused, in their original condition and their
original packaging within 7 business days.
Simply call us within 7 days of receipt of the
item and we will issue you a Return Authorization
Number (RA#), which is valid for 10 business days. Upon
receipt of your approved return, F.M.S. will either issue
a refund for the purchase price of your item(s) to the
credit card used for your purchase or ship the item you
selected in exchange. Please note that shipping charges
cannot be refunded by F.M.S.; all shipping charges are
the customer's responsibility. We encourage you to send
all returns via insured mail for protection against lost
or damage.
If you return an item after the 10 business day window,
without a RA#, and/or F.M.S.suspects an item has been
used, the merchandise will be shipped back to you at your
expense. Also, if you choose to return an item NO MATTER
YOU PAID FOR IT, OR NOT, OR IT WAS PART OF A PROMOTION
that was shipped to you free of charge, you will receive
a refund for the item’s purchase price if you were
normally charged for it, minus the appropriate shipping
costs as outlined on our Shipping Methods and Charges
section.
You can email support@futuremobilesolutions.com
or call us at 1-866-775-2355 Monday through
Friday between 9 am and 6 pm (Central).
Please Note: All sales on
discounted and sale items are final. |